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The College Knowledge Blog addresses the most pressing issues in higher education. From the cost of going to college to employment for graduates and everything in between, this Blog takes a balanced approach to covering issues, identifying challenges, and identifying solutions.
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Factor Focus: Effort Focus (Growth Mindset)
Within ISSAQ, Effort Focus refers to students’ beliefs about the role of effort in academic success. Specifically, it reflects whether students view effort as a meaningful and effective pathway to improvement, rather than attributing outcomes primarily to fixed ability or external circumstances.

Ross Markle
Mar 56 min read


Factor Focus: Persistence
Within ISSAQ, Persistence refers to students’ tendency to continue working toward academic goals despite obstacles, setbacks, or temporary failure. It captures sustained effort in the presence of challenge, particularly in academic contexts.

Ross Markle
Mar 37 min read


Engagement Isn’t What It Used to Be ... And That’s Not the Real Problem
During a recent conversation with a faculty friend of mine, the topic of Engagement came up. For those unaffiliated with our ISSAQ platform, when we talk about Engagement , we are referring to a set of observable behaviors that reflect students’ active participation in college-level learning. These includethings like attending class consistently, participating in discussions, completing assignments on time, collaborating with peers, and utilizing office hours. These behavior

Ross Markle
Mar 26 min read


Factor Focus: Goal Commitment
Within the ISSAQ framework, Goal Commitment refers to the extent to which students are psychologically invested in achieving their educational goals and willing to persist in pursuit of them. In other words, how much does a student value and prioritize their success in college/getting their degree? It's a reflection - not just of goal clarity, but the strength of students’ attachment to those goals and their intention to follow through over time.

Ross Markle
Feb 175 min read


Factor Focus: Engagement
Importantly, within ISSAQ, Engagement is framed as a behavioral factor, not a personality trait. Students are not inherently “engaged” or “disengaged.” Rather, Engagement reflects how students respond to academic expectations, structures, and opportunities. This distinction matters because behaviors can be shaped, supported, and taught.

Ross Markle
Jan 297 min read


Factor Focus: Self-Efficacy (Revisited)
Self-efficacy is one of the most frequently cited—and most frequently misunderstood—factors in conversations about student success. We often default to terms like confidence, motivation, or belief in oneself to explain why students persist or disengage. Yet anyone who has worked closely with students knows that these explanations are often incomplete.

Ross Markle
Jan 198 min read


Factor Focus: Quality Focus
Quality Focus is one of the more nuanced factors in the ISSAQ model. At first glance, it feels intuitive—of course we want students to produce high-quality work. Faculty regularly emphasize careful writing, complete solutions, well-supported arguments, and attention to detail. Yet, when we look more closely, Quality Focus, while behavioral in nature, can represent some of the most important aspects of motivation.

Ross Markle
Jan 199 min read


Factor Focus: Sense of Belonging (Revisited)
Sense of Belonging captures something both beautiful and tragic about higher education. It reflects the deeply human need to feel connected and valued - and the reality that many students leave college not because they lacked ability, but because they felt they did not belong.

Ross Markle
Jan 199 min read


Factor Focus: Organization
In the end, regardless of our perception of it, Organization is important. College requires students to manage competing deadlines, balance coursework with work and family obligations, and independently structure their time in ways that may be entirely new to them.

Ross Markle
Jan 57 min read


101 Ways we support student success
ISSAQ was built to help colleges and universities better understand their students and improve student success. To achieve this goal,...

Ross Markle
Sep 5, 20255 min read


Holistic Student Success: Now more than ever
A few years ago, I wrote a post confessing some internal turmoil . At the time, it seemed like every conversation about student success...

Ross Markle
Apr 7, 20258 min read


The Faculty Piece of the Student Success Puzzle
One of my first experiences as an assessment professional was working with the University Housing Office. They were so excited to share...

Ross Markle
Mar 4, 20256 min read


2026 is Already Here: Three Tips for Getting Your Student Success Efforts in Gear
The only thing I hate more than listicles – you know, those catchy “Top 5 things doctors say you shouldn’t eat” posts that are the pure...

Ross Markle
Feb 4, 20256 min read


Early Alert: A Puzzle Piece, not the Whole Picture
When I talk with institutions about proactively, intrusively, and holistically supporting students, a common response is something like,...

Ross Markle
Jan 23, 20256 min read


From Predictive Analytics to Support: Philosophy and Application
The “Target and Tailor” Approach During my very first job out of graduate school, I was charged with building our institutional model of...

Ross Markle
Nov 13, 20248 min read


Building Better Advising Systems: A Roadmap to Holistic Student Support
When I joined DIA in the summer of 2023, my marching orders were simple but not easy: help institutions make use of ISSAQ noncognitive...

Andrea Pope
Sep 14, 202410 min read


I’m done with noncognitive skills
This probably comes as a shock to many of you. The headlines in Inside Higher Ed, EMIP, and other notable publications will likely read, ...

Ross Markle
Aug 12, 202410 min read


Learning vs. Retention: It's not a battle
For years, higher education professionals and researchers have drawn a combative line between learning and retention/graduation metrics....

Ross Markle
Mar 6, 20246 min read


It means nothing without change
I recently picked up Ben Wildavsky’s book, The Career Arts. (It’s a well-written, important work. Book review coming!) Like many other...

Ross Markle
Jan 3, 20245 min read


Four Questions Every Advising Effort Should be Able to Answer
While we at DIA certainly have a vision for the impact we want to have on colleges and universities, articulating that vision is not...

Ross Markle
Nov 2, 202314 min read
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